Shipment
We ship using different couriers, according to weight and destination.
Generally in Europe we use Euroexpress and DPD. For oversea delivery we use Fedex. We frequently negoziate courier fares and we try to keep this cost as low as possible.
With these couriers we have a tracking system, so we can provide you information about delivery of your order anytime. Delivery time with express courier is about 3 days for Europe and 5 for the rest of the world. From May 2009 we re introduced the economy delivery option.
Economy package will be delivered using international standard mail service. This means that we can not track the package and if lost we can not do anything about.
Delivery time will be of 7-15 days, depending on destinations and mail service in recipient country.
Max package we can send by economy mail is 1000 grams. With economy we can NOT send carton boxes. Only air bubble envelopes will be used. If your location is not offered, please contact us and we will introduce it.
Please note that shipment time refers to days needed by the courier to deliver your order as soon we give it to them. However our orders are freshly prepared and we need some days, from order receipt to its preparation (and pass it to courier's hands). See order preparation for further details.
